Support
Need help with brahmāṇḍ? We're here for you.
Contact us
Email contact@mybrahmanda.com and we'll get back to you, usually within 1–2 business days. Please include the email address on your account and a short description of what you need help with.
Common topics
- Account and sign-in — trouble signing in, updating your details, or deleting your account.
- Subscriptions — brahmāṇḍ Plus and Premium billing, upgrades, downgrades, and cancellations (managed in your App Store account).
- Consultations — bookings, rescheduling, refunds, and joining a live session.
- Charts and readings — your birth chart, daily guidance, and Panchang.
Frequently asked questions
What is brahmāṇḍ?
A Vedic-astrology companion. You get a personalised daily reading and your full birth chart, plus the ability to consult real practitioners over live video.
How are my horoscope and favourability score calculated?
From your birth details against today’s sky — your natal Moon, today’s nakshatra, and the day’s Panchāṅga. Tap “How is this scored?” on the favourability card for the full breakdown. Accuracy depends on an accurate birth date, time, and place.
Why does my exact birth time matter?
Your ascendant (Lagna) and the houses of your chart are fixed by the exact minute and place of birth. Even a small error shifts house placements, so the more precise your birth time, the more accurate your charts and daily guidance.
Can I talk to a real astrologer?
Yes. Browse practising Vedic astrologers, read their profiles and ratings, then book a 1-on-1 live video session read from your own chart. Every astrologer is reviewed by our team before they can take a booking.
What are the charts on my profile?
Your natal chart (D1) plus the classical divisional charts (D9 Navamsha and others), each highlighting a different area of life. Open Charts from your Profile to explore them with a symbol guide.
How often does my guidance update?
Your horoscope, favourability score, daily rituals, and the “sky right now” chart refresh every day. Reload the Today page to see the latest.
How is my personal data used?
Your birth details are tied to your account and used only to generate your charts, readings, and personalised guidance.
Still need help? Book a 1:1 consultation with an expert in the brahmāṇḍ app.